Privacy Policy

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

Collecting personal information

We may collect, store and use the following kinds of personal information:

  • Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths
  • Information that you provide to us when registering with our website, including your email address
  • Information that you provide when completing your profile on our website, including your name, gender, date of birth, relationship status, interests and hobbies and educational details
  • Information that you provide to us for the purpose providing our services
  • Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services, including the timing, frequency and pattern of service use
  • Information contained in or relating to any communication that you send to us or send through our website, including the communication content and metadata associated with the communication
  • Any other personal information that you choose to send to us
Using personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:

  • Administer our website and business
  • Personalise our website for you
  • Enable your use of the services available on our website
  • Supply to you services purchased through our website
  • Send you non-marketing commercial communications
  • Send you email notifications that you have specifically requested
  • Send you marketing communications relating to our business, or the businesses of carefully-selected third parties which we think may be of interest to you, by post or by email or similar technology
  • Provide third parties with statistical information about our users, but those third parties will not be able to identify any individual user from that information
  • Deal with inquiries and complaints made by or about you relating to our website
  • Keep our website secure and prevent fraud
  • Verify compliance with the terms and conditions governing the use of our website, including monitoring private messages sent through our website private messaging service

If you submit personal information on our website, we will use that information in accordance with the licence you grant to us.

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

Disclosing personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member of our affiliate companies insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  • To the extent that we are required to do so by law
  • In connection with any ongoing or prospective legal proceedings
  • In order to establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention and reducing credit risk
  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information

Except as provided in this policy, we will not provide your personal information to third parties.

Retaining personal information

This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Not withstanding the other provisions of this section, we will retain documents, including electronic documents, containing personal data:

  • To the extent that we are required to do so by law
  • If we believe that the documents may be relevant to any ongoing or prospective legal proceedings
  • In order to establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention and reducing credit risk
Security of personal information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure password- and firewall-protected servers. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet. You are responsible for keeping the password you use for accessing our website confidential. We will not ask you for your password except when you log in to our website.

Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

Your rights

You may instruct us to provide you with any personal information we hold about you. We may withhold personal information that you request to the extent permitted by law.

Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiration date, unless deleted by the user before the expiration date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use only session cookies / only persistent cookies / both session and persistent cookies on our website.

Most browsers allow you to refuse to accept cookies. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website. Deleting cookies will have a negative impact on the usability of many websites.

You can contact us by writing to the business address above or by email to admin@rightwiseprep.com.